Customer Service

Simply Rewards ™ Visa Credit Card

With your busy lifestyle, we know how much you rely on your credit card and how important it is to have one that delivers the value and service that you demand. First Bankers Trust Company has partnered with UMB Bank, n.a., to provide you with a card to meet the needs that your busy life demands.

Your life. Your choice.

Earn more rewards for all your everyday purchases.1

3x the points at Grocery Stores, Discount Stores, Gas Stations, Restaurants and Fast Food!!

1x the points on all other purchases!

We make it easy to redeem ---

Access your account to see how many points you've earned through online banking or your monthly statement at www.cardcenterdirect.com.  Redeem your reward points for Account Credits, Gift Cards, Travel, Entertainment and more.1

Additional Visa Benefits

Fraud Protection - Visa's Zero Liability Policy means you won't be held responsible for any unauthorized charges made with your card or account information.2  Other benefits include auto rental coverage, emergency cash, travel/emergency assistance, warranty manager and more.3

Online Credit Card Control

View transactions, pay bills and track expenses.  Includes eStatements with 18 months of history.

Learn more about our competitive rates and fees. 

Online Application

Apply for your Simply Rewards™ Visa Credit Card now!

Cardholder Self-Service Contacts

 For more information regarding First Bankers Trust Company's credit card products, or business credit card options, please contact us or one of our customer service representatives.

Please report lost or stolen cards to our 24/7 credit card customer service line at 800-821-5184.

Cards issued by UMB Bank, n.a. 

1Cardholders earn 3 points per dollar on purchases with MCC codes: 5411 (Grocery Stores), 5541 or 5542 (Gas), 5310 (Discount Stores), 5812 (Restaurants), and 5814 (Fast Food). Cardholders earn 1 point per dollar on all other purchases.  See Simply Rewards Rules for details.

 2Visa's Zero Liability Policy covers U.S.-issued cards only and does not apply to certain commercial card transactions.  You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.

3See the Rewards Rules and Guide to Benefits that accompany your card for details.  Certain terms and conditions may apply.