Personal Banking

Identity Theft Protection ID Protection Plus

Deluxe Provent® Identity Theft Protection

Every year millions of consumers are affected by identity theft. It cost a great deal of time and money to restore your identity. Criminals continually find ways to steal your personal information and perpetrate fraud. But you can now do something to help protect yourself.

First Bankers Trust Company and Deluxe Provent are pleased to offer you these Identity Theft Protection services:


ID PROTECT PLUS (Proactive Services) Only $4.99 Per Month

  • Internet Monitoring: Ongoing monitoring of certain data and records available on the Internet to identify any known risks associated with up to 13 different consumer identity elements, as well as alerts if something is amiss
  • Credit Monitoring: Daily monitoring and alerts to notify you of certain activities associated with your credit file
  • Convenient 24/7 access to secure storage of your wallet
  • Assistance if you lose your wallet, experience fraud, or your identity has been compromised
  • Plus ID Restoration: This includes everything that is in the ID Restoration package

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ID RESTORATION (Reactive Services) Only $1.99 Per Month

Should you become a victim of identity theft:

  • A certified Resolutions Specialist assigned to manage your fraud or identity theft case, so whether you lose your wallet or your identity, simply call for assistance.
  • Preventive measures including up-to-date education, checklists and free or recommended resources for prevention of identity theft.
  • Plus, online storage and secure 24/7 access to your personal and credit information.

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Additional information can be obtained by contacting a customer service representative at 1-877-228-8001, or by sending an email using our secure Contact Us form.

NOTE: Once you have signed up for this ID Theft Protection or Restoration, you will receive a welcome letter in an email from Deluxe Provent. This correspondence will provide you information regarding your coverage, including instructions for activating the Internet and Credit Monitoring portions (if applicable) of your service.

For more information on how to keep your identity safe, view our security alerts.

If you wish to cancel your Deluxe Provent Identity Theft protection, please click the link below to print the cancellation form. Please complete the form and mail it to Deposit Operations, 505 North 24th Street, Quincy, Illinois 62301.

Provent Cancellation Form

Deluxe Account Holder Support
Resolution Specialist Phone Support: 1-866-460-0095
eMail Support: deluxeprovent@ezshield.com
M-F 7:00 AM to 7:00 PM (CST)