Phone: Call 217-228-8000 or toll free, 877-228-8001, during normal banking hours.
Text: Text FBTC to 877-228-8001, during normal banking hours and an eBanking representative will respond.
Electronic Banking Hours: Call (217) 228-8018 or toll free (877) 587-8018 during the week-day extended hours and on weekends. New hours effective June 1, 2019. Monday - Friday: 8:00 a.m. - 9:00 p.m. Saturday: 8:00 a.m. - 2:00 p.m. Sunday: 10:00 a.m. - 2:00 p.m.
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